Messaging Program

SMS Care Coordination Program

NXT 24 Group LLC · (470) 567-2424
Overview

What this program is

NXT 24 Group LLC provides post-surgical nurse monitoring and concierge recovery care in metro Atlanta. When a patient books our service, we send text messages to coordinate their care — telling them which licensed nurse has been assigned, confirming pickup timing at discharge, and checking in during recovery.

This is a customer care program. We do not send marketing or promotional text messages.

Program NameNXT 24 Care Coordination
Operated ByNXT 24 Group LLC · Villa Rica, Georgia
Sending Number(470) 567-2424
Message TypesNurse assignment, pickup timing, discharge updates, recovery check-ins
FrequencyVaries by surgery date and care schedule
CostMessage and data rates may apply. NXT 24 charges no fee for messages.
Opt OutReply STOP to any message
HelpReply HELP, email hello@nxt24care.com, or call (470) 567-2424
Section 1

How patients opt in

Consent is collected on the booking form at nxt24care.com. After choosing a procedure, surgery date, and pickup location, the patient reaches the contact step, where they enter their name, mobile number, and email. Directly beneath those fields is the consent checkbox shown below.

The checkbox is unchecked by default. Checking it is an affirmative act by the patient, and the booking cannot be submitted without it. We record the date and time consent was given.

Exact consent language on the booking form
I agree to receive text messages from NXT 24 about my care coordination — nurse assignment, pickup timing, discharge updates, and recovery check-ins — at the mobile number I provided above. Message frequency varies. Message & data rates may apply. Reply STOP to opt out or HELP for help. See our Privacy Policy and Terms of Service.

Patients may also opt in by texting us first, or by giving verbal consent to a member of our team during a booking call, which we record in their file.

Section 2

Sample messages

Nurse assignment NXT 24: Hi Jane — your nurse for Tuesday is Sherry Cooper, RN. She'll meet you at discharge. Questions? Call (470) 567-2424. Reply STOP to opt out.
Pickup confirmation NXT 24: Your discharge pickup is confirmed for 12:00 PM today. Your nurse is en route and will meet you at the surgical center entrance. Reply STOP to opt out.
Recovery check-in NXT 24: Checking in on day 2 of your recovery. Reply with any questions and your nurse will call you back. Reply STOP to opt out.
HELP reply NXT 24 Care Coordination. For help call (470) 567-2424 or email hello@nxt24care.com. Msg & data rates may apply. Reply STOP to unsubscribe.
STOP reply NXT 24: You have been unsubscribed and will receive no further messages. For care questions call (470) 567-2424.
Section 3

Opting out

Reply STOP to any message from NXT 24 at any time. You will receive one confirmation message, and we will not text you again unless you opt back in.

Because these texts are how your nurse reaches you before and after discharge, opting out may limit our ability to coordinate your care. If you opt out, we will call you instead.

We never share your number

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Full detail is in our Privacy Policy and Terms of Service.

Section 4

Contact

NXT 24 Group LLC
Email: hello@nxt24care.com
Phone: (470) 567-2424
Villa Rica, Georgia · Serving metro Atlanta